KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service

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By implementing @Microsoft Dynamics 365, KPMG enhanced its customer service delivery and improved workflow and insights for about 2,000 monthly requests. What could Dynamics 365 do for your organization? Read this customer story to learn more about KPMG’s success, and DM us to see how we can start transforming your customer service operations.
#MSDyn365

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Copilot in Customer Service

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See firsthand how customer service can be enhanced with #AI. Check out this interactive tour of #MicrosoftDynamics365, and discover the benefits it could offer your customer service agents.

DM us to see how Breis Tech can help you get started with Dynamics 365.

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Copilot in Teams Meetings

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When it comes to taking the work out of hybrid work, @Microsoft Copilot in Teams could be your teams’ MVP. Watch this brief demo video to see how Copilot in Teams helps Teams Rooms’ members run more effective meetings, catch up on conversations, organize key discussion points, and summarize key actions so that the entire group knows what to do next.

Copilot can do it all, all the time.

DM us when you are ready to put Copilot into your starting lineup.

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How AI Can Empower Customer Service Agents

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According to Microsoft’s Work Trends index, 62% of people spend too much time during the workday hunting for information. Sound familiar? Read this blog to see how generative AI and other technology — from smarter chatbots to AI-powered task assistance to real-time recommendations — can help lighten the load. #Copilot, #Microsoft, #AI

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Achieving sustainable growth with Azure and FinOps best practices

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Cloud sustainability is not only about reducing the environmental impact of cloud usage, but also about smart business decisions. To understand the impact of cloud computing on carbon emissions, precise measurement, trustworthy data, and robust tools are essential. Read this blog to learn about two new tools from Microsoft Azure AI that are working to create a more sustainable cloud.

DM us to learn how to reduce your company’s IT carbon footprint.

#AI #ESG

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Generative AI in Microsoft’s Customer Service and Support: Learnings from Microsoft’s successful deployment of Copilot to Customer Service and Support (CSS)

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Microsoft doesn’t just sell AI — it uses it in-house. In fact, its customer service and support team was among the first to use Microsoft Copilot for Dynamics 365. Download your complimentary copy of this whitepaper to learn about the impressive results and the set of best practices the team discovered. DM Breis Tech and let’s put those best practices to work in your organization.

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